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← chronapilot.com v 2026-05-12

provider_rate_limit

Errors · rate_limit_error

HTTP 429 · type rate_limit_error

Upstream provider returned 429.

When it fires

Google or Microsoft is rate-limiting our requests on this connection. Most commonly happens during initial backfill of a large mailbox.

Recovery

Backoff using the Retry-After header. ChronaPilot will retry automatically; you typically don't need to do anything.

Example response

JSON
{
  "error": {
    "type": "rate_limit_error",
    "code": "provider_rate_limit",
    "message": "Upstream provider returned 429.",
    "doc_url": "https://docs.chronapilot.com/errors/provider-rate-limit",
    "request_id": "req_1A2b3C4d5E6f"
  }
}